Will you be bringing back the tiny versions of the book?
While we DID want to show off the old versions of this project, we won’t be able to offer them for this campaign unless we do some pretty insane numbers and hit every single stretch goal we’ve got planned. It just became difficult with printing costs on the rise to offer the smaller versions for folks at the cost we were offering them (shop talk, its a bummer, I know). We really are proud of the anthology and promise you will get a really cool lookin’ collected anthology edition.
Before you ask. Yes. This also goes for the hardcover. That bugger put us in the red last time so we’re playing things safe this time & would prefer things not do that again.
Last updated: September 17, 2024 12:37
What is your policy regarding returns or exchanges?
Same as on our shop: https://shop.windywallflower.com/23/return-refund-policy/
We don’t generally do returns or exchanges for Kickstarter rewards. But we also work on a case by case basis with backers if they are unsatisfied with their rewards.
Last updated: September 17, 2024 12:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.